Kyndryl and WPP expand strategic partnership to drive enterprise transformation, marketing growth and joint go-to-market innovation
Kyndryl, a leading provider of mission-critical enterprise technology services, and WPP, the trusted growth partner for the world’s leading brands, announced an expanded agreement under which they will redefine the traditional customer-supplier relationship.
The expanded partnership focuses on three key areas: the transformation of WPP’s business platforms and support model, an expanded marketing partnership naming WPP as Kyndryl’s preferred global marketing partner, and joint go-to-market initiatives to drive customer growth through modernization and core business transformation.
“This partnership redefines the traditional customer-supplier relationship. Kyndryl will help WPP accelerate enterprise transformation through AI-enabled operations, platform modernization and a simpler technology landscape, while WPP will support Kyndryl’s growth through an expanded marketing partnership and joint go-to-market innovation,” said Dominic Shine, Chief Information Officer of WPP. “Together, we are investing in each other’s success, creating a relationship built on shared outcomes, trust and long-term value creation.”
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Business platform transformation for AI-powered modernization
The Kyndryl Agentic AI Framework will be applied to help modernize WPP’s application estate with intelligent support operations, faster issue resolution, and reduced technical complexity. This will help enable WPP to provide more flexible technology operations in support of its Elevate28 strategy, which aims to modernize its enterprise technology environment to help it become a simpler, more integrated AI-powered company.
“By combining enterprise modernization, AI-enabled operations and customer growth capabilities, we are creating a blueprint that helps WPP transform and innovate faster to drive meaningful outcomes,” said Jonathan Ingram, President of Kyndryl UKI. “This is helping us unlock new sources of joint value and shared success.”
The new operating model will bring together workplace, cloud, infrastructure and enterprise services under a common, automated operating model. By retiring legacy applications and accelerating adoption of strategic enterprise platforms, WPP expects to realize cost savings and efficiencies over time. A portion of these savings will be reinvested into projects which deliver further IT simplification, productivity and operational benefit and will be further enhanced by the use of Kyndryl Bridge, an AI-powered, open-integration digital business platform to integrate, observe and orchestrate across its entire technology environment.
Global marketing partnership for innovation and growth
Kyndryl has named WPP as its preferred marketing partner, expanding the existing relationship beyond Media, Brand, and Creative Strategy to encompass a broader portfolio of high-value digital, experiential, and integrated marketing capabilities, alongside the enablement of an AI-powered Marketing Operating System built on WPP Open, WPP’s pioneering agentic marketing platform. This expanded partnership across Enterprise Technology, Go-to-Market, and Marketing creates a powerful platform for innovation, growth, and business transformation for both WPP and Kyndryl.
SOURCE: Kyndryl
